Refund Policy

We understand that customers may not always receive a product as expected or change their mind after purchasing and item. However, unfortunately, we DO NOT offer refunds/exchange at the moment unless you receive a faulty item with defects. Please take note that this is at our discretion and we reserve the right to refuse a faulty product back if we believe it is reasonable to do so.

No Refund / No Exchange

All customised items/ made to order items / custom order item and jewellery CANNOT be returned.

Please read all details of fabric & sizes carefully before ordering to avoid disappointment as we want to provide our customers with a positive experience ensuring 100% satisfaction.

Any displacements to sequin beading or embroidery cannot be deemed to be a defect in the garment but is caused by the very nature the work.

Please carefully review your order before confirming your purchase as we do not offer any refunds or exchanges for any products sold through Manahil Boutique London Ltd.