We understand that customers may not always receive a product as expected or
change their mind after purchasing and item. However, unfortunately, we DO NOT
offer refunds/exchange at the moment unless you receive a faulty item with
defects. Please take note that this is at our discretion and we reserve the
right to refuse a faulty product back if we believe it is reasonable to do so.
All customised items/ made to order items / custom order item and jewellery
CANNOT be returned.
Please read all details of fabric & sizes carefully before ordering to
avoid disappointment as we want to provide our customers with a positive
experience ensuring 100% satisfaction.
Any displacements to sequin beading or embroidery cannot be deemed to be a
defect in the garment but is caused by the very nature the work.
Please carefully review your order before confirming your purchase as we do
not offer any refunds or exchanges for any products sold through Manahil
Boutique London Ltd.
Free delivery on all orders above £20 a small charge of £2.50 will be applied to orders under £20.
Measurements given are approximate. All our garments are hand produced and due to this they may vary from sizes given. Variations may also occur due to different shapes and styles of garments and also the different fabrics used.
We have made every effort to display as accurately as possible the colours of our products that appear on the website however the actual color you see will depend on the device you are using, the colour may vary slightly and we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of our product on delivery.
All sizes and measurements are approximate; however we do make every effort to endure they are as accurate as possible.
We will take reasonable care to ensure that all descriptions and prices of products appearing in the website are correct at the time of sale.
You agree fully to indemnify defend and hold us and our officers directors employees agents and suppliers harmless immediately on demand against all claims liability damages losses cost and expenses including reasonable legal fees arising out of any breach of these terms and conditions by you or any other liabilities arising out of your use on this website or the use by any other person accessing the website using your shopping account and/or your personal information.
All content available on the Website including but not to text graphics logos button icons images audio clips data compilations and software and the compilation thereof (the “Content”) is the property of and is protected by UK and international copyright laws. The trade marks logos and service marks displayed on the Website (collectively the “Trade Marks”) are the registered and unregistered marks of in the UK United States and other countries and are protected by UK and international trade mark laws. All other Trade Marks not owned by us our affiliates our partners or our licensors that appear on the Website are the property of their respective owners who may or may not be affiliated with connected to or sponsored by us.
Company reserves the right in its sole discretion to refuse service at any time. Sale of any goods or services is subject to availability.
Risk in the goods will pass to you on delivery.
Manahil Boutique London does not accept any liability whatsoever for delayed delivery caused by any third party. As soon as you have received the goods you will assume all risk in the goods.
So that there is no doubt anything stated in relation to returns and exchanges does not apply to any claim that any items do not meet a standard required by law.
Neither the Content the Trade Marks nor any other portion of the Website may be used reproduced duplicated copied sold resold accessed modified or otherwise exploited In full in part for any purpose without our prior written consent.
Design, size and colours may vary slightly. Please take note that colours on camera may seem different in real life, we do not bear responsibility in any such circumstance.
We understand that customers may not always receive a product as expected or change their mind after purchasing and item. However, unfortunately, we DO NOT offer refunds/exchange at the moment.
Please read all details of fabric & sizes carefully before ordering to avoid disappointment as we want to provide our customers with a positive experience ensuring 100% satisfaction.
Once an order has been placed, we do not offer any cancellations. All orders are placed with your consent, therefore, we advise you to read all product descriptions, size charts as well as see all the pictures carefully before placing an order.
No order is binding on you or until we have accepted it. You will own the items we supply you from the moment they are put in the hands of the postal service or with our carriers or payment in full of the price of the items and any delivery charge whichever is later. These terms and conditions cannot be varied by you or us unless made in writing and signed by both parties.
A delivery charge of £4.99 will be charged on all orders to Wales and Scotland
Occasionally an item of stock may not be available. Under these circumstances, we do not wish to delay your order and may do any of the following.
1. We will try to contact customer in the event customer is not reachable a refund may be given of the item and order despatched.
If you have a query about any matter in respect of the goods please contact Customer Services on the following number 7939303661 (between 10.30 am - 6 pm Monday to Friday or email if at the time of delivery, the packaging is damaged or opened you are required to reject the parcel and return to courier. If you open the goods you are required to check them in front of the courier and notify him of any damage/missing items. In the event of damage to the Goods you should contact the Customer Service team on You must produce to us any receipt or other documents relating to the Goods in question together
While every effort is made to ensure the accuracy of colour reproduction colour may very depending on the settings of your monitor software or printer. None of the material contained in our Website is to be relied upon as a statement or representation of fact. All images illustrations and descriptions of the goods are for information only. We do not give any warranty for the accuracy suitability reliability completeness performance fitness freedom from viruses or timeliness of the content or services contained on our Website. Whilst we try to ensure that our Website is reliable and available at all times the Internet is not an inherently stable medium and errors omissions interruptions of service and delays may occur at any time. Whilst we take reasonable care in ensuring that all material contained in our Website is accurate and up-to-date at the time it is posted we cannot guarantee it.
All prices are inclusive of UK or Irish VAT (as applicable) at the current rates and are correct at the time of entering the information on to the system. The total cost of the order is the price of the products ordered plus the delivery charge.
For your security, your billing name and address must match that of the Credit/Debit card used for payment. We reserve the right to cancel any order that does not match these criteria.
Many of our items are hand embroidered and therefore fragile in their usage. From time to time beading may become displaced and this is not regarded as a fault but is due to the nature of the work. These garments should be worn with care and are mainly for special occasion wear.
A garment may from time to time have variations in patterns due individual dyeing methods.
Please ensure that the first wash is ‘Dry Clean’ only. Heavy embroidered items can only be Dry Cleaned. More casual items should be washed separately in cold water and thoroughly rinsed. Please note that due to hand dyeing methods used the colours are not guaranteed. We cannot be liable for any damage to your garments due to not complying with the washing instructions given.
All clothing with embossed or rubber prints should be reverse ironed.
Any displacements to sequin beading or embroidery cannot be deemed to be a defect in the garment but is caused by the very nature the work. In these cases postage cannot be claimed in exchanges or refunds.
We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery
Due to the unique individuality of handmade items, there may be slight variations to images shown and has the right to change individual components, however, we do make every effort to ensure they are as accurate as possible.
We will take all reasonable care to ensure that all details descriptions and prices of products appearing on the website are correct at the time of purchase.
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